We are committed to protecting your privacy on-line.
We appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have.
Who we are?
Personal data we may collect
You can visit our site without disclosing personal information. We only store data about your ISP, the
site from which you are visiting us or the name of the called file.
For the purpose of providing our offered services like ordering products or register an account, we collect personal data about you such as your name, address, email address, and telephone phone numbers.
you agreed to at the time your data was obtained. Your personal data will be used to to:
- Provide you with the information, goods and services offered through our website, for billing and
- verify and carry out financial transactions in relation to payments you make online;
- improve the layout and/or content of the pages of our website and customise them for users;
- identify visitors to our website;
- carry out research on our users' demographics and tracking of sales data;
We may also monitor who accesses our website, for example we may automatically collect access
information about you, such as the type of internet browser you use, the website from which you
have come to the our website and your IP address (the unique address which identifies your
computer on the internet) which is automatically recognised by our web server such information
website. Cookies are small text files that are saved on your computer. This information does not
directly identify you and for more information please also read or section entitled cookies.
We may also obtain information about your online movements and use of the internet. We do this
by placing a ‘cookie’, which is a small file, on your computer’s hard disk. Cookies are used for
several reasons, for example to recognise you whenever you visit this website ensuring you do not
have to enter all your details and thereby speeding up the process so you do not have to log on
each time. It will also enable us to store your personal preferences, build a profile about you and
target our marketing and advertising campaigns. We cannot provide a full service to you if you
disable the cookie function on your web browser so we advise you to maintain the same.
For further information about cookies and how to disable them please go to: aboutcookies.org
Creating pseudonymous user profiles for web analytics
This website uses Google Analytics, a web analysing service of Google Inc. („Google“).
Google Analytics is using so called „Cookies“, text files, which are stored on your computer
and facilitate an analysis of how you use our website. Information which is generated through the
cookie (including your IP address) will be transferred and stored to a server of Google in the USA.
Google will use this information to evaluate the use of the website, to create reports about website
activities for the owner of the website and to provide other services regarding use of website and
Google will also provide this information to third persons, if this is required by law or if these data are
processed by third persons.
In no case will Google connect your IP address with other Google data.
You can prevent your browser from accepting cookies by configuring it accordingly; in this case you
eventually not be able use all of the website functions.
You can always contradict data collection and storage for the purpose of web analytics, with future
effect by downloading and installing the Google Analytics deactivating tool here.
Use of Facebook Social Plugins
This website uses so-called social plugins("Plugins") of the social network Facebook, which is
operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA94304,USA ("Facebook").
The plugins are marked with a Facebook logo or the words "social plug-in for Facebook"/
"FacebookSocial Plugin". An overview oft he Facebook plugin and its appearance can be found here:
If you request a page of our website, which contains such a plugin, your browser is building a direct
connection with Facebook servers. The content of the plugin is directly sent from Facebook to your
browser, which incorporates it in the website.
By integrating the Facebook plugin, Facebook receives the information that your browser has
accessed the relevant page of our website, even if you do not have a Facebook account or are not
currently logged onto Facebook. This information (including your IP address) ist ransmitted from your
browser to a server directly from Facebook in the U.S. and stored there.
If you are logged onto Facebook, Facebook can directly assign your visit on our website to your
Facebook account. When you interact with the plugins (e.g. click on the "Like" button or leave a
comment), the corresponding information will also be transmitted directly to a server of Facebook and
stored there. The information will also be posted on Facebook and shown to your Facebook friends.
Facebook can use this information for purposes of advertising, market research and expedient design
of Facebook pages. For this purpose Facebook creates usage, interests and relationship profiles, to
evaluate your use of our website in terms of on Facebook faded advertisements, to inform other
Facebook users about your activities on our site and to further provide services related to use of
If you do not want Facebook to associate the data collected through our website to your Facebook
account, you have to log off Facebook before you visit our site.
For purpose and scope of data collection and further processing and use of data by Facebook, as well
as your rights and setting options referring to your privacy, please see the privacy policies of
We place great importance on the security of all personally identifiable information associated with
our users. We have security measures in place to attempt to protect against the loss, misuse and
alteration of personal information under our control.
We will use technical and organisational measures to safeguard your personal data, for example:
- access to your account is controlled by password and username which are unique to you;
- we store your personal data on secure servers;
- payment details are encrypted using SSL technology
Credit card details are not stored, but collected and processed directly by our payment service provider Telecash .
You should bear in mind that submission of information over the internet is never entirely secure. We
cannot guarantee the security of information you submit via the website whilst it is in transit over the
internet and any such submission is at your own risk. All we can do is use all our reasonable efforts to
safeguard your data and ensure that we maintain a reliable and safe environment to use your data.
It is advisable to logout of our system and to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.
Credit Reference Agencies
We reserve the right to request information about you from the credit agencies
mediafinanz AG, Weiße Breite 5, D-49084 Osnabrück, Deutschland.
For this purpose we will transmit a personal information credit check to the mediafinanz AG and use the obtained information to estimate the statistical probability of default in order to make a decision on the reason, execution or termination of the sales contract.
The credit information may include probability values (score values), calculated on base of scientifically recognized mathematical-statistical methods. Address data is included in their calculation. Your legitimate concerns are considered in accordance with statutory provisions.
We will add this information to the information we have previously processed about you so as to enable us to provide the goods or services to you or improve and enhance your buying experience as well as money laundering and fraud prevention.
Disclosure of your personal data
We may disclose your personal data:
- to our agents and service providers (eg providers of web hosting or maintenance services);
- to our shipping companies (if this is necessary for the delivery of goods);
- credit reference agents — see ‘Credit Reference Agencies above;
- in any other case where we are required to do so by law or if we believe that such action is
necessary to prevent fraud or cyber crime or to protect the website or the rights, property or
personal safety of any person.
If you are concerned about your data, you have the right to request access the personal data which we may hold or process about you.
You have the right to require us to correct any inaccuracies in your data.
Right to prevent marketing
Transfers outside the European Economic Area ("EEA") – In certain circumstances it may be necessary for us to transfer your personal data outside the EEA this may be because, for example, or service provider is in a location outside the EEA or if our servers are - at any time - located outside the EEA. Where this is the case, we will take all appropriate steps to ensure the continued adequacy for the protection of your data is maintained.
Our contact details
We welcome your feedback and questions. If you wish to contact us, please send an email to
info (at) kalango.com
Or you can write to us at
Krottenbach 2, D-84367 Tann
or call us on
+49 (0) 8572 – 96 35 71