Shipping cost / delivery time
All instruments and accessories marked on our website as "Delivery: 2-5 business days" are in stock in our warehouse.
Shipments leave our warehouse each workday at 2:00 pm.
Orders we receive until noon are shipped on the same day.
Delivery time is 2-5 business days.
In case the ordered quantity of an item is not in stock, we will contact you as soon as possible.
We ship our goods with DHL, Berimbaus are shipped with DPD.
We take care of sufficient and adecuate packaging for shipment .
The shipments are insured against loss and damage.
|Shipping costs within Germany:||Orders above € 99.00 are being sent free of charge. Up to an order of € 99.00 a shipping fee of 5,00 € per order will be charged.|
|Shipping flat-rates for abroad shipping within the EU:|
|8,00 Euros per order||Netherlands, Austria|
|10,00 Euros per order||Belgium, Denmark, France, Great Britain|
|15,00 Euros per order||Italy, Malta, Poland, Sweden, Czech Republic|
|17,00 Euros per order||Finland, Greece, Ireland, Portugal, Spain, other EU countries|
|Shipping rates and product prices to Switzerland:||Shipping costs to Switzerland are 20,00 EUR (with tax).
All product prices are invoiced without the 19% German VAT charges within the EU.
|Delivery worldwide: (non-EU countries)||Zone 3 (Russia,): The shipping costs are 26,00€ per package (maximum 20kg per package) in addition to 1,10 € per kilo weight.
Zone 3 (Gibraltar, Croatia, Mazedonia, Serbia, Turkey, Ukraine, Kazakhstan): The shipping costs are 26,00€ per package (maximum 30kg per package) in addition to 1,10 € per kilo weight.
Zone 4 (Israel,Jordan, Morocco): The shipping costs are 24,00€ per package (maximum 30kg per package) in addition to 1,92 € per kilo weight.
Zone 5 (USA, Canada, New Zealand, Australia, Singapur, Chile, Mexico, Japan, China, Hong Kong, Malaysia, Iceland, Brasil, South Korea, French Guiana, French Polynesia, Tanzania, Costa Rica, Argentina): The shipping costs are 25,00€ per package (maximum 30kg per package), in addition to 2,40 € per kilo weight.
Zone 6 (La Réunion, New Caledonia, Guadeloupe, Uzbekistan): The shipping costs are 26,00€ per package (maximum 30kg per package), in addition to 2,88 € per kilo weight.
Information for deliveries to Non-EU countries:
Deliveries to non-EU countries might be subject to additional customs, taxes and fees due in the country of destination.
Deliveries to non-EU countries can differ from the indicated period on our website as possible customs processing can cause further delays which unfortunately we have no influence on.
For more information on tariffs, see example below:
and for information about import turnover tax:
and particularly for Switzerland:
Payment for goods can be made by one of the following payment methods:
- payment in advance ( payable within 10 days after contract conclusion, otherwise the order will be
- PayPal ( you will be directed to PayPal after placing your order, to be able to pay with your PayPal
- Credit card ( your credit card will be charged directly after you confirm your order)
- Invoice (only applicable within Germany) - payable within 14 days after receipt of goods.