Shipping cost / delivery time

All instruments and accessories marked on our website as "Delivery: 2-5 business days (EU)" are in stock in our warehouse in Germany.
Shipments leave our warehouse each workday at 2:00 pm.
Orders we receive until noon are shipped on the same day.
Delivery time is 2-5 business days if you order from inside the EU.
In case the ordered quantity of an item is not in stock, we will contact you as soon as possible.
We ship our goods with DHL, Berimbaus are shipped with DPD.
We take care of sufficient and adecuate packaging for shipment .
All shipments are insured against loss and damage.

 

Shipping costs within Germany: Orders above € 99.00 are free of charge. Up to an order of € 99.00 a shipping fee of 5,00 € per order will be charged.
Postage surcharge for berimbaus bulky items national 10,- EUR. The charge will only be applied once, even if you order more than one berimbau.
 
Shipping flat-rates for abroad shipping within the EU:
8,00 Euros per order Netherlands, Austria
10,00 Euros per order Belgium, Denmark, France, Great Britain
15,00 Euros per order Italy, Malta, Poland, Sweden, Czech Republic
17,00 Euros per order Finland, Greece, Ireland, Portugal, Spain, other EU countries
 
Shipping rates and product prices to Switzerland (Zone 1): Shipping costs to Switzerland are 12,25€ per package (maximum 30kg per package) in addition to 1,50 € per kilo weight.
All product prices are invoiced without the 19% German VAT charges within the EU.
 
Delivery worldwide: (non-EU countries)

Zone 3
Russia

The shipping costs are 26,00€ per package (maximum 20kg per package) in addition to 1,10 € per kilo weight.


Zone 3 
Gibraltar, Mazedonia, Serbia, Turkey, Ukraine, Kazakhstan 

The shipping costs are 26,00€ per package (maximum 30kg per package) in addition to 1,10 € per kilo weight.


Zone 4 
Israel,Jordan, Morocco

The shipping costs are 24,00€ per package (maximum 30kg per package) in addition to 1,92 € per kilo weight.


Zone 5
USA, Canada, New Zealand, Australia, Singapur, Chile, Mexico, Japan, China, Hong Kong, Malaysia, Iceland, Brasil, South Korea, French Guiana, French Polynesia, Tanzania, Costa Rica, Argentina, Taiwan, Uruguay

The shipping costs are 25,00€ per package (maximum 30kg per package), in addition to 2,40 € per kilo weight.


Zone 6
Madagascar, Uzbekistan

The shipping costs are 26,00€ per package (maximum 30kg per package), in addition to 2,88 € per kilo weight.


Information for deliveries to Non-EU countries:
Deliveries to non-EU countries might be subject to additional customs, taxes and fees due in the country of destination.
Deliveries to non-EU countries can differ from the indicated period on our website as possible customs processing can cause further delays which unfortunately we have no influence on. The additional charges are your responsibility.


For more information on tariffs, see example below:
http://ec.europa.eu/taxation_customs/customs/customs_duties/index_en.htm


and for information about import turnover tax:
http://auskunft.ezt-online.de/ezto/Welcome.do



and particularly for Switzerland:
http://xtares.admin.ch/tares/login/loginFormFiller.do?l=en


Payment

Payment for goods can be made by one of the following payment methods:
- payment in advance ( payable within 10 days after contract conclusion, otherwise the order will be
cancelled)
- PayPal (you will be directed to PayPal directly after placing your order and can then pay through your registered PayPal
account)
- Credit card (your credit card will be charged directly after you confirm your order)
- Invoice (only applicable within Germany) - payable within 14 days after receipt of goods.